Type: Dashboard

 

Functions

•Provides information about the current status of cases that are not completed

•Identification of the last completed process step and the inactive time for open cases

•Prediction of the time until the next activity is expected and conclusively the indication of overdue open cases

•Prediction of the most probable next steps for the open cases

•Detection of critical open cases by last step and expected time to next activity

 

Business Benefit

•Prioritization of open cases

•Improved processes due to early intervention and corrective actions for running cases