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Strategic Dashboard YTD

 

Functions

Analyze the trends of the overvall process performance

Pre-defined selected year to date (SYTD) and previous year to date (PYTD) calculations for the main PPIs:

o# Cases

oLead Time

oProcess Governance (Happy Path Fitness)

oAutomation Rate

 

Business Benefit

Quick overview about the actual process performance

Identification of critical PPI evolutions

Automatic PPI benchmarks against the previous year's / period's values

 

 

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